Privacy Policy
Effective from: Jan 1st, 2025
At Switched On Bookkeeping Solutions, we are committed to safeguarding your personal information. We understand the importance of privacy and are bound by the principles outlined in the Privacy Act 1988 (Cth), subject to applicable exemptions. This Privacy Policy explains how we handle your personal information, including how we collect, store, use and disclose it in connection with the services we provide.
This policy is reviewed regularly and may be updated to reflect legal, technological, or operational changes.
1. Who We Are
Switched On Bookkeeping Solutions is a professional bookkeeping and Registered BAS Agent service provider. Your privacy is important to us, and this policy outlines how we manage your personal data responsibly and transparently.
2. What is Personal Information?
Under the Privacy Act, personal information refers to information or opinions that can reasonably identify an individual. This may include your:
3. What We Collect
The types of personal information we may collect include:
We may also collect usage information from cookies when you visit our website (see section 6 below).
4. How We Collect Your Information
We collect your personal data directly when you:
We may also receive information from third parties you’ve authorised, such as your accountant, ATO, or cloud-based accounting platforms.
5. Why We Collect, Use and Disclose Your Information
We collect personal information for purposes including:
We do not sell or rent your information. Disclosure occurs only where required or authorised by law or with your consent.
6. Website Analytics and Cookies
Our website may use cookies to improve functionality, gather statistics, and enhance user experience. Cookies are small files stored on your browser that help us:
You can choose to disable cookies via your browser settings, although this may affect your experience on our site. IP addresses and non-identifiable usage data may also be logged for analytic purposes.
7. If We Can’t Collect Your Information
If you choose not to provide personal information:
8. Disclosure of Personal Information
We may disclose your personal information to:
In some cases, these third parties may be located overseas (see section 10).
9. Direct Marketing
We may occasionally contact you with information about services we believe may be of interest. These communications will comply with the Spam Act 2003 (Cth).
You may opt out at any time by clicking “unsubscribe” in marketing emails or contacting us directly.
We do not provide your personal information to third parties for their marketing purposes without your consent.
10. Overseas Disclosure
We may disclose personal information to trusted service providers operating outside Australia, such as:
Where this occurs, we take reasonable steps to ensure these recipients adhere to Australian privacy standards or comparable protections.
11. Security of Personal Information
We are committed to protecting your information from misuse, interference, and loss. Measures include:
If you suspect unauthorised access or loss of your personal data, please notify us immediately.
12. Access and Correction
You can request access to, or correction of, your personal information by contacting us. We will respond within a reasonable timeframe.
If we cannot provide access (e.g., for legal reasons), we will explain why. If you believe the information, we hold is incorrect, we will take reasonable steps to update or annotate it.
13. Complaints
If you believe we have breached your privacy, please contact us. We take privacy concerns seriously and will investigate your complaint thoroughly and confidentially.
If you’re not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
14. External Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site you visit.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
16. Contact Us
For all privacy-related enquiries, corrections or complaints, please contact: